Boo Casino support and contacts

Need help with your Boo Casino account? Here are all the ways to contact Boo Casino from New Zealand, what support can help with and the licence details that make Boo a trusted online casino NZ players can check for themselves.

How to contact Boo Casino

Live chat	On the website and in the app
Email	[email protected]
Phone	+356 2034 1626
Social media	@Official_Boo on Facebook, X and Instagram

Live chat is the fastest way to get an answer: open the chat icon in the corner of the site or app, describe your question and an agent will reply in English. Email support suits questions that need documents or screenshots, and replies usually arrive within 24 hours. The contact number is a Malta line, so international call rates may apply from New Zealand.

What Boo Casino support can help with

• Registration and login problems, including password resets and locked accounts.
• Account verification and document uploads.
• Deposits, withdrawals and payment delays.
• Bonus terms, free spins and wagering questions.
• Technical issues with games or the app.
• Deposit limits, time-outs and self-exclusion.

Licence and company information

Boo Casino was launched in 2019 and is licensed by the Malta Gaming Authority under licence number MGA/B2C/445/2017. The MGA requires licensed operators to protect player funds, use certified fair games and follow strict rules on player verification and responsible gambling. Boo Casino accepts players from New Zealand and supports NZD.

Is Boo Casino a legit online casino in NZ?

When choosing a safe online casino NZ players should look at three things: the licence, how player funds and data are protected, and whether there is real support behind the site. Boo Casino ticks all three. It is a licensed online casino, regulated by the Malta Gaming Authority, it verifies every player before paying out and it offers live chat, email and phone support. That is what separates a legit online casino NZ players can trust from unlicensed sites with no contact details.

Is online gambling legal in New Zealand?

New Zealand law does not allow online casinos to be operated from within the country, but it does not prohibit New Zealanders from playing at licensed offshore sites such as Boo Casino. New Zealand is also introducing its own licensing system for online casinos, so check the current rules if you are unsure. You must be 18 or over to play.

Responsible gambling

Boo Casino offers deposit limits, time-outs and self-exclusion in your account settings, and support can apply them for you. If gambling is affecting you or someone close to you, free and confidential help is available from the New Zealand Gambling Helpline on 0800 654 655.